In this episode of Chatter that Matters I return to my childhood. It’s a cold night in Montreal, our only light is a streetlamp and our only prop is a ball hockey net. This was all I needed to transform Into the legendary Montreal Canadiens hockey player Guy Lafleur. With only seconds remaining on the clock, I would bear down on the Goalie, with the future of my teams Stanley Cup Run on my stick.
I use this memory, and references to people like Tom Petty, to illustrate the power and potential of looking at problems and opportunities from the other person’s point of view. Learn how this can become your advantage when collaborating, creating, engaging, and selling.


By personalizing the stories of small business owners, we take their challenges personally. In each episode, thought leaders provide much needed inspiration, insights, and ideas, to help these heroes get to where they need to go. To learn how RBC is supporting small business, click here.